Challenges

The primary challenge was to integrate digital tools that would enhance the customer journey, improve loyalty, and drive data-driven decision-making. Żabka needed a solution that could seamlessly combine online and offline customer experiences, making the brand more accessible and personalized for its vast customer base.

Results Achieved

High Precision in Identifying First-Time Purchases

The AI model demonstrated high accuracy in detecting first-time purchases across various product categories, such as Chemicals, Newspapers, GSM Prepaids, and Products for Kids. Each category showed a precise distinction in identifying initial purchases, significantly enhancing targeted marketing efforts.

Improved Category-Specific Insights

The model provided clear, category-specific insights into customer behavior. For example, the graphs indicate distinct patterns for products like Wine, Tea, Coffee, and First Aid Kits, allowing for more effective personalization of promotions and inventory management strategies.

Enhanced Data-Driven Decision Making

By delivering reliable and precise analytics on first-time purchases, the model empowered the business to make data-driven decisions, optimize stock levels, and refine marketing campaigns tailored to newly acquired customers, ultimately driving better engagement and conversion rates.

Contact us to get started​​.

Ready to transform your business?

Central European time zone

Marta Lewandowska: I speek English

m.lewandowska@martechcompass.com

+ 48 506 924 120

Bartosz Bielewicz: I speek Swedish

b.bielewicz@martechcompass.com

+48 519 075 040

New York time zone

Sarosh Khan: I speek English
sarosh@​martechcompass.com
+1 (510) 367-3881

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